- Kindly note that customized and made-to-order items are created especially for you, which is why they are considered final sale and cannot be returned or exchanged. Similarly, Ready to Ship items above $1000 or marked as final sale are also considered final sale.
- If you have any concerns with your online purchases, we request you to reach out to our support team at shop@lotusbloomofficial.com within 48 hours of receiving your purchase. Please provide detailed information and include images of the delivered product. We will do our best to assist you and resolve any issues.
- It's important to note that approved returns will only be accepted if all original tags are attached, the garment is unworn, and in its original packaging.
- In the case of any saree purchased with an unstitched blouse piece, whether online or in-store, please be aware that such items are final sale and cannot be returned.
- We reserve the right to reject any items that do not comply with these guidelines. Please note that all shipping costs and duties are non-refundable, and we are not responsible for any damages that may occur to the product during transit.
- If you decide to return your order and receive approval from our team at shop@lotusbloomofficial.com, please use our return portal at www.lotusbloomofficial.com. Your purchase should be postmarked within 7 days of receiving your package.
